Healthcare Payments - expEDIum Solutions Blog

Automated Patient Payments: Why Practices Can’t Afford to Ignore Them

By Suvarnna Babu September 4, 2025

How often has your staff had to send repeated reminders for outstanding balances? Or spent hours on manual billing follow-ups that still resulted in delayed payments? For most practices, collecting from patients remains one of the most time-consuming and frustrating…

Why Healthcare Needs Patient Online Payments Software Now More Than Ever

By Suvarnna Babu March 28, 2025

Have you ever received a patient’s call asking why their medical bill is so high—or worse, why they got a bill for a service they already paid for? Billing confusion and payment delays are common frustrations in healthcare. Patients struggle…

Identifying & Addressing Underpayments in Medical Billing

By Anupriya Oraon April 5, 2024

Is your medical practice unsure if it's receiving full reimbursement for services provided? Underpayment in medical billing is a common concern, especially for smaller practices. Unlike denials, where a claim is rejected, underpayments involve receiving less than the billed amount.…

Addressing the Challenge: How Healthcare Organizations Can Improve Patient Collections in 2024

By Suvarnna Babu March 15, 2024

The healthcare landscape faces a complex challenge: declining patient collection rates. This trend, fueled by factors like rising deductibles and increasing out-of-pocket costs, creates a financial squeeze for healthcare organizations, hindering their ability to deliver quality care. A recent study…

Healthcare Billing Solutions for the Digital Age

By Suvarnna Babu February 22, 2024

When it comes to healthcare billing, studies show that a significant portion of patients struggle to pay their bills on time. According to the Medical Group Management Association (MGMA), the average patient accounts receivable (AR) aging is 61 days, meaning…

Maximizing Patient Engagement with Digital Payment Options

By Suvarnna Babu February 7, 2024

The patient experience is a critical aspect of healthcare delivery, and digital payments are transforming how patients interact with healthcare providers. As virtual care becomes more widespread, patients tend to expect the same seamless checkout experience they get in other…

The Importance of Efficient Healthcare Payments

By Anupriya Oraon November 23, 2023

In the complex landscape of healthcare, payment systems tend to play a significant role, yet their importance often goes unnoticed. The efficiency of financial transactions plays a pivotal role beyond the complexity of medical treatments and patient care. This blog…

Creating a Patient-Centric Billing Experience: Key Considerations for Small Practices

Creating a Patient-Centric Billing: Key Considerations for Small Practices

By Suvarnna Babu October 10, 2023

In an era where healthcare is evolving towards value-based care, it's crucial for small medical practices to ensure that their billing processes align with patient-centric principles. While the healthcare system is making strides in providing high-quality care, billing procedures often…

Transforming Healthcare: The Advantages of Online Patient Payments

By Suvarnna Babu October 5, 2023

In today's rapidly evolving healthcare landscape, online patient payments have emerged as a game-changer. This innovative approach enhances patient experiences while simplifying administrative tasks for healthcare providers. In a survey, 59% of patients indicated they would rather receive a text…

Patient Payment Challenges—and How to Resolve Them

By Suvarnna Babu October 26, 2022

For any healthcare provider, keeping up with patient reimbursement is a constant challenge. High deductibles might seem like a good strategy initially, but they don't always pay off in the end. Over the last few years, the total percentage of…