expEDIum Direct Pay

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expEDIum has introduced a new “expEDIum Direct Pay” feature to make seamless online payments from Patient Ledger. It creates a seamless online experience for users by making it smoother and more accessible. The “expEDIum Pay” is a PCI-DSS certified standalone payment service application to route the online payment transactions for patients registered under a clinic/hospital in expEDIum Medical Billing through the chosen payment gateway. We currently use InstaMed, a J.P. Morgan company, as our payment gateway and processor. The expEDIum Pay application will act as an intermediary between expEDIum Medical Billing and InstaMed.

Clinics can initiate an online transaction through the patient ledger in expEDIum Medical Billing. (eMB) In the patient ledger’s Add Transaction window, the users can choose the transaction types where “Online Payment” is enabled (highlighted with a green color code). This will display the “Pay Online” option selected by default. Click the “Pay” button to redirect to the online payment screens.

Clinics would see a screen to enter the patient's credit card details. Once the data is entered and the "Pay" button is pressed, the data is securely passed on to InstaMed®. In a handful of seconds, a confirmation screen appears, as shown below. Once the transaction/payment is complete, the clinics can print a receipt using the print icon on the confirmation screen. A payment transaction will be automatically added to the Patient Ledger, and the patient balance will be reconciled automatically. However, there is an option to save credit card information as part of patient demographics and use it on a need basis to make payment transactions. Please note that no sensitive credit card information is stored in eMB or expEDIum Pay but is saved only with InstaMed®. InstaMed is a PCI Level One v3.0+ Service Provider and is PCI- Validated for P2PE v2.0 to offer healthcare organizations the highest level of security for stored and processed payment card data.

For further information, reach out to one of our experienced team members.

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