expEDIum InstaPay

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expEDIum has launched a new product, expEDIum InstaPay, designed to simplify and secure the process of paying your patient statement bills online and in real-time. With expEDIum InstaPay (eIP), patients gain control over their payments, eliminating the need to contact their clinic frequently to settle their accounts. By using this product, patients can easily make payments at any location and at any time, providing a seamless and hassle-free payment experience.

As our payment gateway, we have partnered with InstaMed, a JP Morgan company. InstaMed® is a PCI Level One v3.0+ Service Provider and PCI-Validated for P2PE v2.0, offering healthcare organizations the highest level of security for the storage and processing of payment card information. expEDIum Pay, which is PCI-DSS certified, serves as a secure intermediary between expEDIum InstaPay and InstaMed®, ensuring seamless and secure payments.

Payment Process:

To begin, the patient can visit our secure payment portal at https://instapay.expedium.net and enter their Customer ID from the patient statement they received.

  • Enter the amount they would like to pay.
  • To process the payment, verify the amount selected and enter the credit card information securely.
  • For future reference, patients can download or take a screenshot of their payment receipts following the successful transaction.


Frequently Asked Questions

expEDIum InstaPay is a secure & simplified patient payment portal to make online bill payments within a handful of seconds.

Patients can navigate our secure payment portal at https://instapay.expedium.netand type in their Customer ID from the expEDIum patient statement. From this portal, they can securely enter their credit card details along with the amount to be charged and complete the online transaction. They can generate an online receipt, too.

Accessibility: Payments can be made securely through smartphones, tablets, or computers at any time and from anywhere.

User-Centric Design: Our user-centric design emphasizes simplicity and your experience, making bill payment easier and more convenient without having to call the clinics.

For further information, reach out to one of our experienced team members.

We would be happy to help!