expEDIum Office EHR - FAQ's

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Yes, it is a secure, cloud-based solution.

We own all the necessary functionalities that an Electronic Health Record (EHR) should encompass, but we are not Meaningful Use (MU) certified yet in v1.0.

We provide Patient Demographics and Patient Appointments data migration. However, additional data migration, such as Patient Notes/Charts, would need further review.

Yes, as a secure Cloud-based solution, we have a variety of fault tolerance mechanisms and online data backups are part of that.

Yes, we are planning to provide an upgrade every quarter.

While our platform would eventually support multiple specialties through customizable templates, our initial product, v1.0, shall be tailored to handle the workflow of the office visits of Gastroenterologists/ASCs.

Yes, our product can configure office visit workflows that suit different providers.

Yes, our product supports interfacing with pharmacies (through NewCrop®) and laboratories such as Labcorp® & Quest® Diagnostics.

Yes, our product is seamlessly integrated with our secure, HIPAA-compliant PMS/RCM product, expEDIum Medical Billing. We are open to integrating with other popular PMS/RCM products.

The expEDIum Office EHR is cloud-based and uses Internet technologies and is cross-browser compatible. It supports all the major Internet Browsers, such as MS Edge, Google Chrome & Mozilla Firefox.

We shall have a handful of Training videos as self-help along with Knowledgebase articles. We shall provide online training for each clinic as part of onboarding clinics.

Yes, our product can configure office visit workflows that suit different providers.

Yes, our product is seamlessly integrated with our secure, HIPAA-compliant PMS/RCM product, expEDIum Medical Billing. We are open to integrating with other popular PMS/RCM products.

We employ advanced encryption technologies, secure user authentication (including 2FA), and comply with HIPAA standards to protect patient and clinic data.

Yes, users can enable Two-Factor Authentication (MFA) from their profile settings for an added layer of security.

The expEDIum Office EHR is cloud-based and uses Internet technologies; it is cross-browser compatible, supporting all major Internet Browsers such as MS Edge, Google Chrome, and Mozilla Firefox.

We offer training videos as self-help resources along with Knowledgebase articles. Online training will be provided for each clinic as part of onboarding.

Ongoing support includes a dedicated helpdesk, troubleshooting assistance, software updates, and system maintenance.

The expected implementation time for expEDIum Office EHR in a new clinic is one week.

Yes, a demo showcasing features of the system is offered prior to commitment from practices.

Small practices can request a trial version to evaluate usability before making a commitment.

Scheduled maintenance typically occurs during off-peak hours with minimal disruption; notifications are sent in advance.

MIPS reporting is not available in version 1.0; however, we plan to include MIPS compliance and reporting features in future versions.

Yes, expEDIum Office EHR is integrated with NewCrop, enabling secure e-prescriptions to pharmacies, streamlining the prescription process for providers.